FREE Shipping On All U.S. Orders Over $35

FAQs

What if I need to cancel my order?
If you need to cancel or make changes to an order you must contact us within 24 hours by emailing us at info@LittleBitRustic.com. Please include your order#, name and contact information. Some orders ship the same day, so we need to know as soon as possible. Canceled orders will be subject to a $25.00 restocking fee if the order has been picked and packed. Requesting a cancellation does not guarantee your order can be canceled or changed as it may have already been picked up by the carrier or shipped by the manufacturer.
 
 
What if I received the wrong products?
If you are shipped a different product than you ordered, please Email Us within 3 days of receiving the product. We will provide instructions on how and where to ship the item back. We will pay for the freight/shipping back and ship the correct product free of shipping/freight charges.
 
 
What if a product arrives damaged?
If there is a problem with your order, let us know within three days so that we can make things right. We will make sure you receive a replacement or exchange when possible if the item is received damaged.

We work very hard to package your items with care, but sometimes, unfortunately, issues still occur during transit. If your order is received damaged, please do the following:


1. Email photos of the damaged item(s) and packaging to info@LittleBitRustic.com
 2. Someone from the team will respond to you within 24 hours, letting you know           how to proceed further.
*Please Note: It's VERY important to save original damaged item, original packaging & packaging material and contact us immediately

We may use any of the major shipping carriers at any time, and select the one with the most economical rate to keep costs low.
What happens once my item is shipped?
You will receive an email with a tracking number, so you don’t have to worry about when your item will arrive. Please note that transit times vary and could take up to 14 business days, but most orders ship within 48 hours.
Do you Ship Internationally?
Sorry! We don't offer international shipping at this time.

Have any questions, comments or concerns?
Feel free to direct any questions, comments, or feedback you have to our company email address info@littlebitrustic.com